Does the hopper 3 have Wi-Fi capability? I'm getting installed on Monday and where the hopper 3 is being installed isn't close to the internet connection.
How far is the location to your modem? You may need a range extender. in case you use one, choose 2.4 GHz not 5. If the modem is on a different floor, 5GHz may have issues penetrating thru walls. In my case, Hopper3 showed both as available. I picked 2.4 since it is more reliable. Hopper3 stays connected and streams easily.