I hadn't seen it on my online account either. I was told that I had an upgrade back when I moved into my new house in August.
Today I was calling Dish to make sure they didn't rebill me for the ESPN Gameplan college football plan which I no longer want. Once we were done with that I asked if I still qualified for Dish n it up and he said yes so I said hook me up. Tomorrow they are installing 2 - 722's in my house (never new you could qualify for 2 receivers). I will now have 2 622's and 2 722's for a total of 4 receivers and 8 tuners.