DIRECTV Satellite is not currently available for new customers in your area

[b4pjoe]

This is new it seems. Are they no longer allowing new satellite subscriptions anywhere. I tried several zip codes in Illinois and Missouri and got the same message.

 

[KyL416]

It looks to be market by market. I just tried some LA, Philly, Atlanta, Denver, Baltimore, Scranton, Vegas, Seattle, Sacramento, Kansas City, San Diego, Peoria and Birmingham zips and they worked, while NYC, Chicago, Dallas, Houston, San Francisco, DC, Detroit, Boston, Phoenix, Minneapolis, Tampa, Miami, Orlando, Cleveland, Hartford and St Louis didn't.

 

[John2021]

we just did a fake order and it let us go through with it!!!!!

https://www.directv.com/shop/dtvs/entertainment-package?isLocals=true

 

[John2021]

 

[b4pjoe]

It looks to be market by market. I just tried some LA, Philly, Atlanta, Denver, Baltimore, Scranton, Vegas, Seattle, Sacramento, Kansas City, San Diego, Peoria and Birmingham zips and they worked, while NYC, Chicago, Dallas, Houston, San Francisco, DC, Detroit, Boston, Phoenix, Minneapolis, Tampa, Miami, Orlando, Cleveland, Hartford and St Louis didn't.

Seems weird they aren't allowing new installs where I live. It is very rural and 80 miles from the closest city which is St. Louis.

 

[Nominal]

Yep, I noticed that too. Occasionally I browse the DirecTV site in a browser where I'm not logged in to see what new customers are offered. When I put in my zip code here in Houston I assumed that (as per usual) it would be to determine my locals and RSN eligibility, but I got this instead. It appears we're getting the U-Verse treatment.

 

[alnielsen]

I tried my suburban Chicago location and it didn't work for satellite. My mothers rural farm in Michigan (no internet access) did go through.

 

[Tom Speer]

That is interesting. With falling numbers of Satellite customers, they may be cutting the number of installation techs in certain areas, in order to cut costs. Streaming customers need less hands on tech support. They may also know something about the state of their spot beam satellite transponders. With an aging fleet of satellites, and no new sats planned, they are trying to slowly migrate their service to streaming over the coming years. The Gemini client is the bridge to streaming for us satellite customers.

 

[Bruce]

I live in a rural area of Florida, no luck, it is like they know I have gigabit from Charter currently.

 

[b4pjoe]

I live in a rural area of Florida, no luck, it is like they know I have gigabit from Charter currently.

They aren't just checking an individual address though. They are using whole zip codes where that they won't do new installs.

 

[Bruce]

They aren't just checking an individual address though. They are using whole zip codes where that they won't do new installs.

My guess, just not enough new installations for Satellite, probably starting to let people go, end contracts with dealers, etc.

 

[dishdude]

My guess, just not enough new installations for Satellite, probably starting to let people go, end contracts with dealers, etc.

Sure appears like they're starting to wind down satellite service.

 

[Bruce]

Sure appears like they're starting to wind down satellite service.

Considering the Satellite side of the company is down to, roughly, 7 Million, from the high of over 20 Million about 10 years ago, it looks like they are starting to make plans for the end.

 

[Bruce]

DirecTV CMO Vince Torres said that it sees the same problems that others in the media space have felt, primarily involving fragmentation and the increasing cost of content. How the MVPD plans on standing out in that fragmented space includes changing the way folks inherently view the company.

"Our biggest challenge now with breaking through the noise is telling everybody we're a streaming business. That's our focus. We've invested $400 million over the last few years to put forth a solution that we believe hits on what customers are asking for, but we're right smack in the middle of this streaming industry, and consumers need to know that," Torres said during a fireside chat at StreamTV Show.

DirecTV Wants to Be Viewed as a Streaming Company | Distribution | Cablefax

Video distributors have been forced to adapt to a declining subscriber base, and for DirecTV, that evolution involves getting consumers to view it as a different company than it was 5-10 years ago. Video distributors have been forced to adapt to a declining subscriber base, and for DirecTV, that...

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