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Recommendations on phone service

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JimMcC

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Apr 4, 2004
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I'm looking to save some money on my local/long distance phone service. I've been looking into the internet phone companies. Sunrocket says it's not available in my area. Can anyone recommend a company you have? Did you have to change your phone number? How does it work for someone with 4 phones? Thanks.
 
Assuming you have a broadband Internet connection, there are a bunch of VoIP providers such as Vonage that would be glad to hook you up.

I had Vonage for a little over a year. The phone was about on par with a cell phone. When the Internet gets crappy, so does your phone call quality.

I verified that I was un-hooked from the phone company outside, then simply plugged the line from the DTA into an un-used phone jack and all the phones in the house rang / had dial tone just like regular phone service.

Here is what i liked:
Way less taxes. $24.99 phone bill was $27.00 after taxes.
Unlimited local and long distance calling.
Virtual phone numbers. I live in PHX but had a virtual phone number in Michigan so family could call me like it's a local call.
Toll-free number - just like the virtual number only a 1-866 number and limited free minutes. I'd just call people back and that was free :).
Portable. Bring the DTA with when traveling. If you have a high speed internet connection, likely you'll be able to place and recieve calls like you are at home.
I could check my voicemail via any web browser and/or have my voicemail e-mailed to me as an MP3 attachment.
It worked with my home alarm.
It worked with my Tivo (barely).

I didn't like
10 digit dialing. Calling your neighbor or across the US, you always dial 10 digits.
800 numbers that locate you don't work (pizza delivery, flight weather service, etc). It sees wherever your provider's HQ is (Vonage was NJ).
Echo / studdering. You are at the mercy of the Internet for voice quality.
E911 - Basically they make no guarentee they will really provide 911 service. it's kind of best effort.

I'm sure I'll think of some more but that's the short list. Vonage isn't the cheapest provider but I think they are one of the better ones.
 
Have Vonage .....cheap $27.00 incl tax, no issues with my TIVO once i found the answer here :o , 7 digit dialing works here. 911 thing not sure about. ok so far....gl
 
Phone

Thanks guys. What was the issue with your Tivo? Do you know if it would work with my Dish Network 811 receiver?
 
JimMcC said:
Thanks guys. What was the issue with your Tivo? Do you know if it would work with my Dish Network 811 receiver?
The Tivo would just error and have to re-dial. It'll be hit or miss with a sat receiver.

I forgot to mention why I got rid of the Vonage... because I like paying twice as much for phone service!

No, really. When bundled with High Speed Internet and Digital cable it ends up cheaper for all three than piece-mealing it.

I went with High Speed Internet (slower than I have now, but not by much at 3.0/768) and digital cable for $59.99/mo for 12 months. The Phone service is required for the promo price but there are further discounts applied there.

I'm getting Unlimited local / LD and 3 calling features, 3.0/768 Internet, full digital cable with HBO & Cinemax for under $100/mo.

Qwest VDSL has got competitive with their pricing. They tried like heck to sell me a DirecTV setup but I wouldn't be saving any money there with all the receiver mirroring fees.

I'm paying $127/mo before taxes for the same (except the Internet is 4.0/512, TV is the cheapest / crappiest digital cable package they offer, only one room gets all the channels) from Cox.

Peace-meal sucks.

Stand Alone Cox Internet (4.0/512) - $49.95
Qwest Stand Alone Internet(1.5/768) - $44.99
Qwest Stand Alone 'Premium' Internet (3.0/768) - $54.99
Vonage - $27.00
Cox analog cable - $39.99
Qwest Choice TV (VDSL) - $45.99
Any cheap DBS service is around $40 for comparable channel lineup.

I went with their 'digital' cable bundle which was supposed to be cheaper. They sneak in fees just like satellite mirroring fees but even for the first converter box!

If it were just me I'd try to live off FTA, pay for stand alone Internet and upgrade my Cell Phone airtime plan.
 
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