DirecTV On Demand Error Code 128

[joetoronto]

While trying to watch an On Demand program yesterday, I received an error code of 128. The error code popped up as the program was loading.

Does anybody know that this means?

 

[raoul5788]

Never heard of that one. Perhaps it's location based.

 

[twizt3dsist3r]

My gut tells me it's a xx-128 error.. we need the first two numbers.. probably internet related. 128 just notates what make and model the ird is.

 

[joetoronto]

Thanks for your efforts, Chip and Twizt.

No, it was 3 digits, 128. I just tried again and I just rebooted the VPN router and tried again, but this time it was 109.

I just rebooted the receiver, and now I get error code 110.

I guess I'll try rebooting the main router, I don't know what else to do.

 

[raoul5788]

Could it be from your isp due to your location?

 

[twizt3dsist3r]

No.. but directv doesn't have box based 3 digit error codes... those are usually installer error codes. Take a picture of the screen and post it so I can take a closer look. Also run an info test on the box and post results

 

[joetoronto]

No.. but directv doesn't have box based 3 digit error codes... those are usually installer error codes. Take a picture of the screen and post it so I can take a closer look. Also run an info test on the box and post results

Here you go, twizt. I'll work on getting you an info test capture too.

 

[Jam3s]

Never seen that before. I know I was having some issues accessing some on-demand content in a customer's home today, and it did appear to be related to DTV, but the issue was actually resolved before I could get clarification on the cause.

 

[twizt3dsist3r]

Also never seen that. Run the info test that will tell us more. I searched the reference manuals and the dock but nothing came up at all.

 

[Jimbo]

I think its definitely On Demand related .... is there a separate set of codes related to OD only ?

 

[texasfb]

I feel that's it's a isp location problem. Make sure your VPN router is still working.

 

[Jam3s]

I just spoke with an informed individual on it. 3-digit codes are proxy and port related. Don't have any other info than that, though.