Do you mean that you are with Dishnetwork and have a 921 that is not currently on your account as an active receiver? If a customer, was the 921 on your account at some point and time? More info needed to get a good guess on this one.. Gerry
I have seen nothing that indicates this! What i'm not sure of is whether the 921 needs to be active in the transition time. Call dish technical support (asap) and ask them the question. Don't call a CSR as you will be wasting your time and probably won't get the right answer anyway. If you need to activate it NOW in order to save $200 on the rebate for a 622 down the road, then I would think about doing it.. Gerry