722k Receiver randomly jumps 5-10 seconds during recording playback

[eaw7100]

I have a Dish Network 722k Receiver. Live TV works well. During playback of a recording, there are random 5-10 second jumps. I'm guessing the hard drive is getting old. How do I get a replacement receiver from Dish?

 

[primestar31]

How do I get a replacement receiver from Dish?

It's easy, call them, tell them what's going on, and go from there.

 

[eaw7100]

Are there still DIRT (DISH Internet Response Team) that reads these forums? Dealing with tech support is so painful.

 

[navychop]

Maybe it's time to say goodbye to the little red LED.

Keep in mind, if you get another ViP722 series, it'll be about as old as your current one. As will the HDD.

 

[primestar31]

Are there still DIRT (DISH Internet Response Team) that reads these forums? Dealing with tech support is so painful.

Here would be fastest: DISH

Then there's this, but it won't work if you have a ad-blocker turned on: Direct Chat