What banner is it? I notice on the music channels it gives you a longer menu when you flip to one of those channels, but it goes away if you press exit. Your situation may be different though.
If you have the B-band convertor connected to your receiver and working properly
that Gray or sometime black colored adapter in the back of the reciever
I've had those on there since last year. I've had the new HD dish since last year too...just unsure as to why D* would be asking for me to test the system, since I've had everything working for a year.