To Stone Cold! He resolved my issue in an utmost professional manner! He corrected what 5 other customer service reps should have done in the first place. All he did was look at my account and saw what the problem was and fixed it. How did these others miss the info...was it because they...

I just purchased a DirecTV package on Wednesday. The tech arrived at 9:45 am the next day to install. The package that I ordered and had verified 3 times was the $65.99 package less the rebate and add back in the additional receiver would be $44.99 for the first year, then increasing to...