msmith, thanks for the advice, but what's the deal with the billing address? I have my bills auto-debiting. I don't care if the billing statements go to my moms... is there something I'm missing?

SO, I'm a newbie at this. I'm currently legitimately moving 9 miles away. But this 9 miles puts me out of the Richmond market and into the Charlottesville VA market, where there is no locals. (very dumb.) I called for the "move service" today, and got upgraded to the HMC and added a 3rd...

Still no locals in Charlottesville or Harrisonburg, VA. We're in the no man's land in between Richmond VA, DC and Roanoke VA. Pretty annoying.