Skyvision's buy-back program is a big ripoff. I sent them a working 920 and 2 working remotes. They claimed that the only thing that worked was 1 remote. They offered me $10. It cost me $23 to ship the box. I'm $13 in the hole! I am sure if I told them to send everything back to me that...

What does it mean to "sub"? I have the 920 and am thinking of switching to the 410 for my W5. The subscription prices seem to be better. How do you all feel?

Thank you The Tate. I checked out this site and it doesn't quite address my concern. I am worried about my personal information being 'picked up' somehow as I am sending up it to the bird. I do a lot of internet shopping and am afraid of someone getting my credit card numbers. I don't...

While I am beaming up from the house to the satellite, is my information safe? Can I work off-line, or will it always be on-line?

Isn't the installation the most important part? What good is the warranty if it doesn't cover the most important part!?

I called 2 dealers asking for references and they have not called me back. How long should I wait. I am leaning towards Wildblue, but if I can't find a good installer I'm sunk before I even get started. Anybody have any suggestions?

Should I find my own installer or buy direct from the company and let them send an installer?

I didn't know you were kidding about this service. I'm glad I read further on before committing to them! I will go with one of the two that you recommended.

I'm confused about this company. It sounds like I would have to have a house phone still, but they offer with or without dialup service. What does this mean?

Thank you, The Tate. Do you recommend that I go with the one Hughes sends or find my own. I called the 1-800 number and talked to a very nice representive of Hughes and all I would have to do would be to call them back. I guess what I'm asking is, would that be a good way to do it, or to call...

Installers? Did you use your own installers or used one that your company sent? How was and is your service?

Thank you so much for the replies. I still haven't decided which one to go with. It seems one of the most important parts is finding a good installer. That scares me. I think I'll ask for references!

What have been the complaints of the 7% that weren't satisfied with WB? Thank you so much for your reply. I have never had DSL or cable, so anything has got to be better than this dial up! I have about a month to decide which company to go with and any information I receive will be a big help.

Which should I choose as an Internet Satellite provider, Wildblue or Hughes? Why? Would I be able to totally get rid of dialup? I don't have a business online or anything, just surfing for information and pleasure. Thank you for your help.

satellite internet I haven't heard of Starband. I'll see if I can find their website and check out their prices and availability in my area.