I would have rather been denied then lied to.

Same thing happened to me today, 1st try CSR said she would do it and it would be up in 15 minutes, two hours went by so I called again and was told that they could not do it but would manually put it in for 1 month.

If all you need is local calls you can do the Triple Play plan for 79.99 not including modem fee and taxes.

On you remote hit menu 6 then 1 then 4 and go through the phone setup to make sure that the prefix box is not highlighted.

Had this happen to me, after going through with tech support we figured out that the prefix for the area code was set up wrong. For some reason it was set up to dial a 9 before the area code like you do on business phones. Might want to look at that. I don't know how it changed but it did on me...

A lot of people have problems with the 129 bird. Most of the issues are due to the bird drifting or LOS issues. Are you using a wing dish to get 129 or are you using a dish 1000 setup? Since the 129 bird is dying a lot of us have decided to have a wing dish pointed to 61.5 to pick up the HD...

Not sure if this is the issue but with 129 I can only pick up certain transponders because of LOS issues with 129. I had to get a wing for 61.5 to get stable HD channels.

I had the problem yesterday. Stayed on phone with *E tech support for approximately 30 minutes going through all of the checks and resets that she could think of (she was very helpful and genuinely was concerned about my issue). Nothing worked so finally she and I gave up and she is sending me a...

I had this happen to my 622 about a week ago. tech support had to re-authorize my receiver for them to come back on. don't know why it happened but after re-authorizing and downloading program info they appeared again.

Happened to me last week, re-authourized and have not had it happen since

I was told by *E technician that they are required to do that now by *E. I have a 1000 system and was having problems and the tech removed by DPP Twin lnb that was used for 119 and 110 and replaced it with two single lnb's. I also have a DPP44 switch going to 4 receivers. He said the built in...

Tried the same thing myself trying to lock onto 129 using a wing dish. I would get strong signal but I couldn't tell which bird I was getting the signal from. Short version called *D out and they had the whole system up and running in twenty minutes whereas I fooled around with it over a couple...

Installer had to use the roof mount for my setup because of LOS issues. Have had the system for over 8 years with no issues. While doing the install they used roofing patch (black tar) from a tube like you would see silicone for your bathroom and I have watched for leaks over the years in the...

after getting on the phone with tech support they had to reinitialize my card on my 622 to get the channels back. with all the talk about voom having a lawsuit I was concerned they had done away with them. wierd

Same setup as yours, not sure what is going on but I am on hold for a csr.